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I just wanted to take a moment to let you know how much I have enjoyed working with you. As I told you when we first met, our firm had been very reluctant to use a collection agency due to bad experience in the past. You have alleviated all reservations we may have had by offering the kind of professional service I did not think was available to me from the collections industry. You really understand my needs and the needs of our industry and are always able to satisfactorily resolve the matters I bring to your attention.

Michael Ann Minyard
Sr. Vice President
J. Hester Properties, Inc.

Why Choose ProCollect?

Proven Results.

ProCollect was created as a provider of financial recovery solutions. Our firm has grown dramatically since 1995 because we deliver the results that our clients expect. We consistently outperform our competitors in "head to head" comparisons and would love to prove our results against your current collection agency. Our reputation for delivering higher than expected returns, state of the art software and skip tracing, allows us the ability to track and recover your accounts at more than double the National average.

Customer Service.

Customer service in today's business is seemingly a lost art. When did business forget the adage "the customer is always right"? At ProCollect we have never lost let alone misplaced the importance of giving our clients the service and respect they deserve. You have our solemn promise that your satisfaction is our most important commitment and we will not rest until we have achieved it.

Insurance and Bonding.

We carry a $1,000,000.00 per occurrence, $2,000,000.00 aggregate General Liability Policy and we are Bonded with a 3rd party debt collection bond.

No Collection - No Charge.

ProCollect charges no up front fees. All monies spent on the recovery process, i.e. stamps, letters, skip-tracing fees, directory assistance, long distance, toll free fee's (800), credit bureau extraction and placement, etc. are at ProCollect's expense. You can feel confident that we will work your accounts through completion. "If you don't get paid, we don't get paid."

Credit Reporting.

All accounts placed for collections will be downloaded to the three major credit reporting agencies. Trans Union, Equifax & Experian. Accounts are placed electronically and updated monthly to ensure the most accurate reporting. There is no cost to our clients.

Attorney.

PCI retains an attorney for the best possible results and the ever changing collection laws in the various states we handle collections, protecting our client's interest and avoiding frivolous lawsuits. Our attorney specializes in collection law to give PCI and our clients the important edge should we need to use our attorney's services.

Why Choose ProCollect?
Staff Training
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