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I just wanted to take a moment to let you know how much I have enjoyed working with you. As I told you when we first met, our firm had been very reluctant to use a collection agency due to bad experience in the past. You have alleviated all reservations we may have had by offering the kind of professional service I did not think was available to me from the collections industry. You really understand my needs and the needs of our industry and are always able to satisfactorily resolve the matters I bring to your attention.

Michael Ann Minyard
Sr. Vice President
J. Hester Properties, Inc.

Placing Accounts

For the benefit of our clients, we employ a variety of solutions for placing accounts with our company. Our flexibility ranges from the format the accounts are placed, to the method of delivery the accounts are transferred.

Digital Submittal

As a result of our onsite IT Department, we are able to accept a variety of formats for upload into our system. Some of the following include: ASCII (Flat Text File), CSV (Commas Separated Values) File, Excel, Access, FoxPro (DBF), and DB.

Mail Submittal

We provide postage-paid / pre-addressed at your request. Place the accounts and information requested in one of our envelopes and mail. Please DO NOT mail one resident in one envelope, unless that is all the collections you have for the month. Our envelopes are designed to hold a many accounts.

Network Fax Server

If you prefer to fax your accounts, you can do so with our multi-line network fax server. Fax your accounts to: 888.897.3012.

Email Submittal

Accounts can be sent via email by sending them to submit@procollect.com. Again please include all pertinent information.

As you know, the more expeditious a collection agency receives its information, the higher their returns. Using one of our placement programs is just one more way of giving our clients better customer service and results.

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