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Heritage Properties, Inc. began using the services of ProCollect on the greatest portion of it's portfolio in March, 2007. Due to the outstanding service and timely reporting, we have since rolled over all of our properties all across the Southeast. I have utilized numerous different collection agencies over the years, but none have extended the ease of filing nor the timeliness of reports and collections as ProCollect has proven to do. Larry Gingold and his staff are always available and easy to work with in resolving any conflicts that arise. Matters are always dealt with quickly and professionally. I have recommended their services to others and will continue to do so!

Brandi Manning
Director of Property Management
Heritage Properties, Inc.

Placing Accounts

For the benefit of our clients, we employ a variety of solutions for placing accounts with our company. Our flexibility ranges from the format the accounts are placed, to the method of delivery the accounts are transferred.

Digital Submittal

As a result of our onsite IT Department, we are able to accept a variety of formats for upload into our system. Some of the following include: ASCII (Flat Text File), CSV (Commas Separated Values) File, Excel, Access, FoxPro (DBF), and DB.

Mail Submittal

We provide postage-paid / pre-addressed at your request. Place the accounts and information requested in one of our envelopes and mail. Please DO NOT mail one resident in one envelope, unless that is all the collections you have for the month. Our envelopes are designed to hold a many accounts.

Network Fax Server

If you prefer to fax your accounts, you can do so with our multi-line network fax server. Fax your accounts to: 888.897.3012.

Email Submittal

Accounts can be sent via email by sending them to submit@procollect.com. Again please include all pertinent information.

As you know, the more expeditious a collection agency receives its information, the higher their returns. Using one of our placement programs is just one more way of giving our clients better customer service and results.

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